Grundbult | Product Engineering Health Assessment

IR1

What happened the last time production went down?

1No clear answer, or 'it hasn't happened' (which means you don't know when it did)2Someone remembers roughly what happened, but there's no written record3There's a documented incident with timeline, root cause, and resolution4Documented incident with blameless postmortem, action items tracked to completion, and learnings shared across the team

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